ZNet Technologies Private Limited, India’s leading cloud distributor offering cloud infrastructure and managed services, has entered into a distribution partnership with Freshworks Inc., a software company that empowers people who power businesses. Through this partnership, Freshworks’ suite of products, including Freshdesk, the omnichannel help desk software, and Freshsales, an all-in-one CRM with marketing and sales automation capabilities, will be added to the product portfolio. that ZNet Companies and Channel Partners may choose to resell. .
As an established and competitive distributor, ZNet is equipped with both business and technical knowledge, as well as the ability to provide partners with an in-house automation platform to help customers familiarize themselves with products and Freshworks solutions.
Freshworks software is purpose-built for IT, customer support, sales, and marketing teams to empower the people who run the business. Freshworks is quick to integrate, affordable, designed to delight, yet powerful enough to deliver critical business results. This partnership benefits businesses of all sizes and fast-growing industries like automotive and hospitality, as well as e-commerce consulting firms in need of effective marketing strategies! This collaboration aims to bring greater business value to customers and partners.
“We believe in symbiotic partnerships where we share our technologies, global experience and industry know-how with partners to enable them succeed in the competitive Indian market and deliver delightful customer experiences,” said Varun Vig, Head of Channels and Alliances for Freshworks. APJ, India and MEA. “ZNet’s expertise lies in helping companies succeed in their digital transformation journey by implementing business applications on the cloud. Coupled with Znet’s strong reach in the Indian market, this will help us grow our business and build lasting relationships with our customers in the region.
“During the pandemic followed by an endemic, customer engagement and satisfaction has emerged as a critical challenge for modern businesses. Most customer experience (CX) solutions available in the market today are either too expensive, or complicated with complex deployment costs that make them difficult for most businesses without the technical know-how to implement without the technical know-how Freshworks’ affordable products make it easy for any business to get started with its customers. With Freshworks’ Do-It-Yourself approach making it easier than other CX systems on the market today, you will dominate your competition in no time!” said Munesh Jadoun, CEO of ZNet Technologies Private Limited.
Freshworks and ZNet Technologies believe in adding value to local service providers by providing support from certified professionals. In addition, sales and marketing assistance will also be made available to partners through GTM activities. Together, ZNet and Freshworks hope to provide more personalized customer service to facilitate business growth.