Business software

Essential business software systems for increased efficiency

Running and managing a business effectively requires having the right tools for the job. As an entrepreneur or business manager, it is essential to know the different business software systems on the market, in order to identify a solution as soon as a need arises.

Enterprise software systems – from resource planning systems to customer relationship management and everything in between – are solutions that help companies improve, support and automate their processes. However, it is important to note that different types of businesses require different software solutions. Consider company size, specific industry needs, and system functionality to choose the most effective business software.

An online business analytics degree will greatly help you make informed decisions when selecting business software that will add the most value to your business practices. It will also help you gain analytical expertise and build skills in analytical tools and techniques to get the most out of these platforms.

Here is our list of essential business software systems.

ERP software

Enterprise resource planning (ERP) is essential to all aspects of business operations, from accounting to supply chain management and human resources. ERP systems have allowed businesses to manage all of their business on a single platform, enabling them to make better decisions than ever before. Companies have access to enriched activity reporting thanks to real-time information and data. There’s better customer service, better inventory planning, increased cash flow, improved business processes, and better data and cloud security.

Here are some ERP suggestions.

· Best ERP software: Oracle NetSuite

Oracle NetSuite is a cloud-based system that emphasizes ease of use. It offers a fully customizable platform and businesses can add features and resources as they grow. Oracle NetSuite is a powerful accounting platform, inventory management platform, and customer relationship management (CRM) software. It is best suited for medium-sized businesses and businesses that plan to expand in the near future.

· ERP for small businesses: SAP Business One

SAP Business One is fantastic software for accounting, analytics, and inventory and supply chain management. It also comes with industry-specific solutions that help you customize the platform to suit your business type and needs.

CRM software

CRM software helps businesses build relationships with their customers and maximize sales. As the competition for leads and closed sales increases, businesses need to be able to follow their customers through the buyer’s journey. This way, they’re able to nurture them, ensure they’re getting a great customer experience, and guide them through the sales funnel to eventually make a purchase.

CRM applications can be used for lead management, workflow automation, mass emailing, lead generation, call and email logs, reporting and analysis, and the creation of sales pipelines. Having knowledge of analytics will be useful to interpret all the data collected on a CRM platform.

The average return on investment is $8.71 for every dollar spent on CRM software. It has been proven that businesses can increase their revenue by 41% after implementing CRM applications.

Here are some CRM choices to help you build lasting relationships with your customers and track interactions.

· CRM for Business: Salesforce

Salesforce is a pioneering platform and market leader when it comes to getting leads and closing sales. It offers unparalleled customer relationship tools with great customization and integration options.

· CRM for Small and Medium Business: HubSpot

If you’re just starting your business and looking for a free yet powerful CRM plan, HubSpot is ideal. You get all the basics covered, including sales pipelines, contact management, and call and email logs. The paid version offers more advanced CRM features.

Content Management System (CMS)

CMS platforms offer an easier way to build websites, blogs, and even landing pages. Today, you don’t need to call a developer for a quick website update. There are ultra-intuitive CMS platforms that make it so easy that even beginners can create professional-looking websites.

When looking for CMS software, choose one that is easy to use, has customizable templates, is secure, integrates well with your existing technology, and has reliable customer support. There are even niche-based CMS platforms.

Here are some recommendations.

· Most popular CMS: WordPress

WordPress has been a market leader since its inception in 2003. Powering 42% of the internet, it has an easy-to-use block editor, lots of plugins, and the business plan is quite affordable.

· For Beginners: Wix

Wix has an intuitive drag-and-drop editor that lets you create stylish websites in no time. It is very simple with many responsive templates.

Project management software

The COVID-19 pandemic has made us all realize how important project management software is given that a large percentage of employees are working remotely. Companies needed to equip themselves with project management platforms in order to give employees the right task at the right time based on their availability. Great project management software makes it easy for teams to organize tasks and projects, enable communication, set deadlines and goals, and have progress reports and interactive timelines.

Here are some easy to use platforms.

· For Team Tracking: Asana

With Asana, businesses can create to-do lists for teams, set deadlines and reminders, give instructions, and comment on items. This way, colleagues can keep track of what they’re doing, ensuring projects run smoothly.

· Most popular platform: Trello

Trello is used by giants like Google, Fender, and Kickstarter for good reason. It allows companies to manage all aspects of a project, whether individual or team assignments.

· Communication software

For a business to be successful, there must be effective and efficient communication within the business and with customers. Good communication software allows teams not only to communicate but also to collaborate more effectively. When used with the platforms mentioned above, even the simplest communication platform will make your business highly organized and efficient.

· Voice and video conferencing: Zoom

Zoom is one of the most popular live/video conferencing platforms and it is also used to chat, send email invitations, manage meetings, share files and much more.

· Internal communication: Jive

Jive offers businesses a shared communication portal, private messaging, real-time chat, enterprise social networking, task management and more.


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